This Website is operated by Sun Pharmaceutical Industries Limited having registered address at SPARC, Tandalja, Baroda – 390 012, Gujarat, India (“Company”, “we”). Company is the owner of the Website (“We”, “Company”). The privacy policy contained herein (“Privacy Policy”) captures the manner of collection, storing, transmission, processing and protecting the information and personal data which is provided by the users while using the Website/ Website Company urges you (“You”,” User”) to carefully read and review this Privacy Policy before accessing or using this Website.
By entering into this Website, you hereby consent to the terms of this Privacy Policy and are agreeing to abide by this Privacy Policy, without any exception and this Privacy Policy applies to all the Users of the Website. The kind of information we may collect from you includes personal information and non-personal information which includes your name; email id, mobile number, gender, login id, medical records and history, patient names, personal details and medical history, biometric information, financial information such as bank account or credit card or debit card or other payment instrument details, physical, physiological and mental health condition, password, any detail relating to the above personal information categories as provided to the Company for the purpose of providing services through the Website. Any of the personal information received by Company for processing, stored or processed under lawful contract or otherwise, which are collectively referred as “information”, and by submitting the information, it will be treated as you have given your permission for processing the same in a manner provided in this Privacy Policy. We reserve the right to include or amend this Privacy Policy at any time without any prior notice.
We respect the privacy of the User and are equally committed to take reasonable precautions to protect ‘Sensitive Personal Data or Information’ (SPDI) (“User Information”) and information (together referred as “Information”) of Users while visiting the Website and are committed to comply with all applicable legal, regulatory and/or contractual obligations related to privacy. We are committed to your privacy. The privacy policy as set forth under this Website are intended to be for this Website only.
This Privacy Policy covers the processing, storage and access to Information as required under lawful and/or contractual activities with Company or otherwise required in the normal course of business. It describes Company’s policies and procedures on the collection, usage and disclosure of Information provided/received from natural persons and meets the requirements established under:
The Company has adopted the “Privacy by Default” principles in its approach to data privacy i.e. privacy of data and information is upheld first by default.
The Information shall be used for legitimate business purposes in order:
To personalize the content accessible to the User
To send updates on your email id/mobile no. via WhatsApp, SMS
Under this Website we will only collect minimum Information from the User for the purpose of meeting the requirement mentioned in this Privacy Policy. We or any of our representatives shall not be responsible for the authenticity of the Information. We may collect Information for enabling secure online authentication, interaction and transaction with natural persons which may include installation of cookies and the collection of other session data.
We will retain your information for as long as it is needed to provide the services. After a period of time your data may be anonymized and aggregated and then may be held by us as long as necessary for us to provide our services effectively but our use of the anonymised data will be solely for the purpose of analytics. Information of a User will be mandatorily retained for a period of 180 days, post withdrawal of consent from the use of information as per Clause 14 mentioned hereunder.
We are the sole holders of the Information collected on this Website and we take reasonable precautions to protect your Information while in our possession or control. The Information collected by the Website including all posts, interactions, patient and personal details updated by the doctor on Website will be fully encrypted and secure with us. However, Information on the Website may be accessed by the Company its affiliates, by certain companies with which the Company may conduct joint programs, and by individuals and entities with whom Company contracts to carry out business activities for Company.
We do not sell or rent your personal Information to anyone else. We may share the Information with third-party, if it is required for further processing or connection to its business. During this time the Information shared will be in accordance with the confidentiality agreement with such third party and applicable law for the intended purpose for which the Information was originally collected, and the Company shall ensure all such third parties comply with Company’s Data Protection and Privacy Policy and Procedure. In event of a merger, takeover, joint venture in the future the Information will be shared with the new entity.
We may release Information when we believe release is required to comply with applicable law. We may also release Information if, in our judgment after review, the release is compelled by law or regulation. By providing us with your information, you consent to our collection, use and disclosure of that Information as the Company deems fit.
The Company offers no warranties or representations regarding the contents provided herein and/or in any contents contained in the certification site.
All Information disclosed by you to us under this Website shall be and shall remain the property of the User only. Notwithstanding the foregoing, the Company shall not be required to destroy any computer files to the extent such destruction is not reasonably practical or to the extent it is created by automatic system back up.
The site may use cookies for the features offered under this site and we may send cookies to third parties. We use cookies for internal purposes which includes but is not limited to performance testing, tracking app usage and feature enhancement. Cookies are useful for gathering information such as browser type and operating system, tracking the number of Users to the Website, and understanding how Users use the Website. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such Information. Cookie and tracking information may be shared with third parties.
Report Grievances: In case of any corrections required to be made to the Information, the same can be carried out on the Website. In the event the User is unable to do so in the Website and / or the visitor wants to withdraw his / her consent to provide SPDI, he / she may contact the Grievance officer, may report your grievances at prohance@sunpharma.com
UNDER NO CIRCUMSTANCES SHALL THE COMPANY, INCLUDING ITS EMPLOYEES, OFFICERS, AGENTS, CONSULTANTS, CONTRACTORS SHALL, BE HELD LIABLE FOR ANY DAMAGES IN LAW OR IN EQUITY, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE WEBSITE OR FROM INFORMATION PROVIDED ON THE WEBSITE, OR USE OF RECORD, OR UNAUTHORIZED ACCESS, AND THE RISK OF ANY INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
